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30% OF PICNIC BASKETS | FREE METRO SHIPPING OVER $75*
30% OF PICNIC BASKETS
FREE METRO SHIPPING OVER $75*

Shipping policy

Charges

All purchases for delivery in Australia, will be charged as follows:

 

Shipping Type

Price Inc Tax

METRO Freight Charge - Free Shipping on orders over $75*

$9.95

REGIONAL Freight Charge - Free Shipping on orders over $250*

$14.95

REMOTE Freight Charge - Free Shipping on orders over $250*

$29.95

Tasmania Freight Charge

$14.95


*Some regional or remote town areas may incur additional costs. We will also endeavour to fulfil orders without this incurring however in some cases it might be necessary. We will never charge you any extra without contacting to discuss prior. Some items may incur a specific shipping charge due to the excessive weight, size or fragility of the item. We reserve the right to select and/or vary our freight carrier and freight charges. Our freight and handling fees do not include insurance and we will not be held responsible for any damage, destruction or loss of goods after departure from our premises.

If you are ordering from regional/Remote areas of Australia, final freight fees may need to be calculated and confirmation sent to you for payment prior to shipping. We currently do not ship to the Northern Territory due to excessive costs in shipping. We also reserve the right not to send to PO boxes and Parcel lockers.


N1

Sydney

1000-2263, 2500-2530, 2555-2574, 2740-2786,2890

Metro 

N2

NSW Country

0200-0299, 2264-2371, 2373-2459, 2491-2499, 2531-2554, 2575-2647, 2649-2717,2716, 2720-2730, 2787-2879, 2881-2889, 2891-2898, 2900-2999

Regional 

V1

Melbourne

3000-3220, 3335-3341m 3425-3443m 3750-3811, 3910-3920, 3926-3944, 3972-3978, 3980-3983, 8000-8999

Metro 

V2

VIC Country

2648, 2715, 2717-2719, 2731-2739, 3221-3334, 3342-3424, 3444-3749, 3812-3909, 3921-3925, 3945-3971, 3979, 3984-3999

Regional 

Q1

Brisbane

2485, 4000-4299, 4500-4549, 4900-4999, 9000-9299, 9400-9596, 9700-9799

Metro 

Q2

QLD Country Near

2372, 2460-2484, 2486-2490, 4300-4449, 4550-4699, 9597-9599, 9880-9919

Metro 

Q3

QLD Country Mid

4450-4499, 4700-4899, 9920-9999

Remote 

S1

Adelaide

5000-5199, 5800-5999

Metro 

S2

SA Country

2880, 5200-5749

Metro 

W1

Perth

6000-6214, 6800-6999

Metro 

W2

WA Country South

6215-6699

Regional 

W3

WA Country North

6700-6797

Remote 

T1

Tasmania

N/A FOR NOW

N/A

NT1

NT Near

N/A FOR NOW

N/A 

NT2

NT Remote

N/A FOR NOW

N/A


*Important to note that for corporate orders, Wheel&Barrow reserves the right to refuse delivery, in this case the customer will be contacted and options discussed.

Timing of delivery 

Online orders should be received within two to seven business days to metro areas. Regional and Remote will depend on transport networks and can be discussed with our customer service. We will endeavour to deliver goods to you on the agreed delivery dates but we will not be liable for late delivery. Late delivery does not entitle you to cancel the purchase. Delivery is deemed to occur when goods are delivered to your nominated delivery point.

*Due to the current climate with COVID and Australia Post/Couriers being considerably behind, we ask for your understanding that while we will endeavour to achieve our 2-7 business metro delivery turn arounds, it may be extended in some situations.

Person to be at delivery point 

If it is not possible to have a person at the nominated address to receive the goods, you must nominate a place where the goods can be left. Any items left at this location are your own responsibility, and will not be replaced if damaged or stolen.

We may need to provide your name and contact number (or your nominated representative) to the delivery company so they can arrange delivery. You consent to us providing that information.

Delivery point information

You agree to provide all relevant details regarding access to the delivery point such as whether there are stairs, elevators, steep driveway and you acknowledge that we will not be held responsible if those details are incomplete or inaccurate.

Contact Information

Shipping Information

Shipping Information

Gift Card Information

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Gift Card Expiry Date