Shipping

Delivery details 

Charges

All purchases in Australia from our online catalogue, will be charged as follows:

  • Wheel&Barrow will cover the standard shipping cost of all orders over the value of $200*
  • Orders under the value of $200 will incur a flat rate of $14.95
  • Some items may incur a specific shipping charge due to the excessive weight, size or fragility of the item. This will be clearly marked on the product page & shopping cart.

We reserve the right to select and/or vary our freight carrier and freight charges. Our freight and handling fees do not include insurance and we will not be held responsible for any damage, destruction or loss of goods after departure from our premises.

If you are ordering from regional areas of Australia, final freight fees will need to be calculated and confirmation sent to you for payment prior to shipping. We currently do not ship to the Northern Territory or Tasmania due to excessive costs in shipping. We also reserve the right not to send to PO boxes and Parcel lockers.

*Not for corporate orders, Wheel&Barrow reserves the right to refuse delivery, in this case the customer will be contacted and options discussed.

Timing of delivery 

Online orders should be received within three to seven business days.

We will endeavour to deliver goods to you on the agreed delivery dates but we will not be liable for late delivery. Late delivery does not entitle you to cancel the purchase. Delivery is deemed to occur when goods are delivered to your nominated delivery point.

Christmas Deliveries

TBA

Person to be at delivery point 

If it is not possible to have a person at the nominated address to receive the goods, you must nominate a place where the goods can be left. Any items left at this location are your own responsibility, and will not be replaced if damaged or stolen.

We may need to provide your name and contact number (or your nominated representative) to the delivery company so they can arrange delivery. You consent to us providing that information.

Delivery point information

You agree to provide all relevant details regarding access to the delivery point such as whether there are stairs, elevators, steep driveway and you acknowledge that we will not be held responsible if those details are incomplete or inaccurate.