Shipping policy

 

Charges

All purchases for delivery in Australia, will be charged as follows:

Shipping Type	Price Inc Tax
METRO Freight Charge - Free Shipping on orders over $149*	$14.95
REGIONAL Freight Charge	$19.95
REMOTE Freight Charge	$29.95
Tasmania Freight Charge	$14.95

*Some regional or remote town areas may incur additional costs. We will also endeavour to fulfil orders without this incurring however in some cases it might be necessary. We will never charge you any extra without contacting to discuss prior. Some items may incur a specific shipping charge due to the excessive weight, size or fragility of the item. We reserve the right to select and/or vary our freight carrier and freight charges. Our freight and handling fees do not include insurance and we will not be held responsible for any damage, destruction or loss of goods after departure from our premises.

If you are ordering from regional/Remote areas of Australia, final freight fees may need to be calculated and confirmation sent to you for payment prior to shipping. We currently do not ship to the Northern Territory due to excessive costs in shipping. We also reserve the right not to send to PO boxes and Parcel lockers.

N1	Sydney	1000-2263, 2500-2530, 2555-2574, 2740-2786,2890	Metro
N2	NSW Country	0200-0299, 2264-2371, 2373-2459, 2491-2499, 2531-2554, 2575-2647, 2649-2717,2716, 2720-2730, 2787-2879, 2881-2889, 2891-2898, 2900-2999	Regional
V1	Melbourne	3000-3220, 3335-3341m 3425-3443m 3750-3811, 3910-3920, 3926-3944, 3972-3978, 3980-3983, 8000-8999	Metro
V2	VIC Country	2648, 2715, 2717-2719, 2731-2739, 3221-3334, 3342-3424, 3444-3749, 3812-3909, 3921-3925, 3945-3971, 3979, 3984-3999	Regional
Q1	Brisbane	2485, 4000-4299, 4500-4549, 4900-4999, 9000-9299, 9400-9596, 9700-9799	Metro
Q2	QLD Country Near	2372, 2460-2484, 2486-2490, 4300-4449, 4550-4699, 9597-9599, 9880-9919	Metro
Q3	QLD Country Mid	4450-4499, 4700-4899, 9920-9999	Remote
S1	Adelaide	5000-5199, 5800-5999	Metro
S2	SA Country	2880, 5200-5749	Metro
W1	Perth	6000-6214, 6800-6999	Metro
W2	WA Country South	6215-6699	Regional
W3	WA Country North	6700-6797	Remote
T1	Tasmania	7000-7799	Regional
NT1	NT Near	N/A FOR NOW	N/A
NT2	NT Remote	N/A FOR NOW	N/A

*Important to note that for corporate orders, Wheel&Barrow reserves the right to refuse delivery, in this case the customer will be contacted and options discussed.

Timing of delivery 

Online orders should be received within five to ten business days to metro areas. Regional and Remote will depend on transport networks and can be discussed with our customer service. We will endeavour to deliver goods to you on the agreed delivery dates but we will not be liable for late delivery. Late delivery does not entitle you to cancel the purchase. Delivery is deemed to occur when goods are delivered to your nominated delivery point.

Christmas Deliveries

Christmas shipping cutoff is 5pm AEST December 15th 2025 for metro orders. For regional and remote orders allow more time. We will endeavour to deliver goods to you on the agreed delivery dates but we will not be liable for late delivery.

Person to be at delivery point 

If it is not possible to have a person at the nominated address to receive the goods, you must nominate a place where the goods can be left. Any items left at this location are your own responsibility, and will not be replaced if damaged or stolen.

We may need to provide your name and contact number (or your nominated representative) to the delivery company so they can arrange delivery. You consent to us providing that information.

Authority to Leave for High-Value Orders

Delivery point information

You agree to provide all relevant details regarding access to the delivery point such as whether there are stairs, elevators, steep driveway and you acknowledge that we will not be held responsible if those details are incomplete or inaccurate.