Buy With Peace of Mind

Thank You for shopping with Wheel&Barrow, we hope you enjoy your order!

Buy With Peace of Mind

We hope you love your new items as much as we love creating them for you, but if you are not 100% satisfied with your purchase here’s what to do!

In addition to your statutory rights Wheel&Barrow will gladly offer you the choice of an exchange, replacement, store credit or refund (excluding delivery costs and conditions apply to Sale Items and Laybys) providing the following conditions have been met:

1. Products are returned within 14 days of delivery.
2. Products are in an unused condition.
3. Products are in original packaging.
4. Items are with the original receipt.

How to make an exchange, replacement, store credit or refund:

1. You can return your order to any store nationwide; or
2. You can contact our customer service team.

See our returns policy for further information: https://wheelandbarrow.com.au/terms-and-conditions.html

Breakage or Incorrect Order

We do our best to make sure all products are checked and packed well so they make it safely to their new home. If you have any enquiries regarding your order, contact us by:

1. Sending a message through our website; or
2. Emailing us; or
3. Contacting our Customer Service Team by phone.

*If there has been a breakage, please take a photo of the damaged product and send to us via email.

Customer Service Team Contact Details

Internet: wheelandbarrow.com.au

Email: website@wheelandbarrow.com.au

Phone: (08) 8282 2100

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