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Care Instructions

Cleaning & Caring for Your Wooden Board

Cleaning & Caring for Your Wooden Board

A quality wooden board is more than just a kitchen essential. From preparing family meals to serving grazing platters when entertaining, it's often at the centre of everyday moments. With a little care & regular maintenance, your wooden boards can retain their natural beauty & continue to be enjoyed for years to come. DAILY CARE To keep your board looking its best, wash with warm soapy water after use, rinse thoroughly & allow it to dry upright. Every few weeks, sprinkle coarse salt across the surface & gently rub with a cut lemon before rinsing clean. This simple refresh can help maintain the board's appearance & remove lingering odours.  WHY OILING MATTERS Just like timber furniture, wooden boards benefit from regular nourishment. Applying mineral oil helps prevent drying, cracking & moisture absorption, keeping the timber hydrated while enhancing its natural grain & character. WHAT YOU'LL NEED Dishwashing liquid Soft cloth Large bowl Mineral oil HOW TO OIL YOUR WOODEN BOARD Wash your board in warm soapy water, rinse thoroughly & dry with a soft cloth. Place your bottle of mineral oil in a bowl of hot water for approximately 10 minutes, or until warm to the touch. Apply a generous amount of oil to a soft cloth & rub evenly across the entire surface of the board.  Allow the oil to soak into the timber for at least six hours before wiping away any excess with a clean cloth. SHOP WOOD REVITALISING MINERAL OIL →  Keep your wooden boards, serving pieces & kitchen accessories looking their best with our Wood Revitalising Mineral Oil, designed to nourish & protect natural timber. 

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Barware Care Guide

Barware Care Guide

To promise the quality of your barware is upheld ensure that the correct measures of care are employed. Stainless Steel: Hand wash with warm, soapy water using a soft sponge or cloth. Rinse thoroughly with clean water to remove any soap residue. Dry immediately with a soft, lint-free cloth to prevent water spots. Avoid using abrasive cleaners, scrub brushes, or harsh chemicals that may scratch the surface. For stubborn stains, soak the barware in a mixture of warm water and mild detergent before washing. Do not use metal scrubbers or steel wool pads as they can damage the stainless-steel finish. Store in a dry, well-ventilated area to prevent moisture buildup and corrosion. Periodically polish with a stainless-steel cleaner to maintain shine and remove fingerprints. Gold Barware Hand wash with mild soap and warm water to preserve the gold finish. Avoid using abrasive cleaners or scrubbing pads that may scratch or damage the gold plating. Dry thoroughly with a soft cloth immediately after washing to prevent water spots and tarnishing. Do not soak in water or leave submerged for extended periods. Avoid contact with acidic foods or beverages that may corrode or discolor the gold. Store in a dry, cool place away from direct sunlight to prevent fading or tarnishing. Handle with care to avoid accidental drops or impacts that may chip or scratch the gold surface. Polish gently with a soft cloth or gold polish as needed to maintain shine and luster. Glass Barware: Hand wash with mild soap and warm water immediately after use to prevent residue buildup. Use a soft sponge or cloth to gently clean both the inside and outside of the glassware. Avoid using abrasive cleaners or harsh chemicals that may scratch or damage the glass. Dry thoroughly with a lint-free cloth to prevent water spots and maintain clarity. Store glassware upright in a well-ventilated cabinet or shelf to prevent dust accumulation. Handle with care to avoid chipping or breakage, especially when stacking or transporting. Avoid sudden temperature changes, such as placing hot glassware in cold water, to prevent thermal shock. For delicate or decorative glassware, consider hand washing with extra caution to preserve intricate designs.

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Dinnerware Care Guide

Dinnerware Care Guide

  To promise the quality of your Dinnerware is upheld ensure that the correct measures of care are employed. Stoneware: Hand wash with mild detergent and warm water before first use to remove any manufacturing residues. Avoid using abrasive cleaners, scouring pads, or harsh chemicals that may damage the stoneware surface. Do not place stoneware directly on stovetops, hotplates, or open flames as it may cause thermal shock and damage. Use oven mitts or potholders when handling hot stoneware items to prevent burns. Allow stoneware to cool before immersing in cold water to prevent cracking. To prevent scratching, avoid stacking stoneware items directly on top of each other without padding. To prevent possible damage avoid stacking stoneware in the dishwasher in a manner where it is touching other items. Avoid sudden temperature changes, such as transferring stoneware from freezer to oven, as it may cause cracking. Store stoneware items in a dry, well-ventilated area to prevent moisture buildup and potential mold growth. Regularly inspect stoneware for any signs of damage or wear and discontinue use if cracks or chips are present to prevent injury. Bone China: Hand wash with mild detergent and warm water to preserve the delicate nature of bone China. Alternatively, when using a dishwasher ensure that Bone China is stacked appropriately and not touching other items. Avoid using abrasive cleaners, scouring pads, or harsh chemicals that can scratch or damage the surface. Dry immediately with a soft, lint-free cloth to prevent water spots or mineral deposits. Handle with care to avoid chipping or breakage, especially when stacking or storing. Use felt or cloth padding between plates when stacking to prevent scratching. Avoid sudden temperature changes, such as placing hot dishes directly on a cold surface or vice versa, to prevent cracking. Microwave use may be possible but avoid prolonged exposure to high heat to prevent damage. Store in a cool, dry place away from direct sunlight and humidity to prevent discoloration or deterioration over time. Melamine: Hand wash to preserve finish and prevent scratching. Avoid abrasive cleaners, scouring pads, or harsh chemicals that can damage the surface. Do not use in microwave, oven, or on stovetop as melamine is not heat resistant. Dry thoroughly after washing to prevent water spots or staining. Store in a cool, dry place away from direct sunlight to prevent discoloration. Handle with care to prevent cracking, especially with sharp utensils. Do not use melamine dinnerware with foods or beverages exceeding 160°F (70°C). Avoid prolonged exposure to acidic foods or beverages, as they can cause discoloration over time.

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Napery Care Guide

Napery Care Guide

To promise the quality of your Napery is upheld ensure that the correct measures of care are employed. Tablecloths, Runners, Napkins: Machine wash in cold water with similar colors on a gentle cycle. Use a mild detergent and avoid bleach or harsh chemicals. Tumble dry on low heat or air dry to preserve fabric integrity. Iron on low heat if needed, avoiding direct contact with embellishments or embroidery. Store in a cool, dry place away from direct sunlight to prevent fading. Avoid contact with sharp objects or rough surfaces to prevent snags or tears. Remove stains promptly using a stain remover suitable for the fabric type. For long-term storage, fold neatly or roll to prevent creases or wrinkles.

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Hydration Care Guide

Hydration Care Guide

To promise the quality of your drink bottle is upheld ensure that the correct measures of care are employed. Oasis Range: Hand wash the stainless-steel drink bottle in fresh warm soapy water. Use a straw brush cleaner to ensure the straw compartment is thoroughly cleaned. Avoid using a dishwasher, if possible, to preserve the integrity of the colored coating. Dry the bottle promptly after washing to prevent staining or marks from water droplets. Glass Bottles: Hand wash with warm, soapy water before first use. Avoid using scrubbing pads that may scratch the glass surface. Do not use bleach or harsh chemicals to clean the bottle. Allow the bottle to air dry completely with the cap removed. For stubborn residue or odors, soak the bottle in a solution of water and baking soda. Do not expose the bottle to extreme temperatures, such as boiling water or freezing conditions. Avoid dropping or subjecting the bottle to impact, as it may cause breakage. Store the bottle in a clean, dry place when not in use to prevent mold or mildew growth. Regularly inspect the bottle for any signs of damage or wear and replace if necessary.

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Glassware Care Guide

Glassware Care Guide

To promise the quality of your glassware is upheld ensure that the correct measures of care are employed. Wine Glasses: Hand wash with mild detergent and warm water to preserve clarity and prevent clouding. Avoid abrasive sponges or cleaners that may scratch the glass surface. Dry glasses immediately with a lint-free cloth to prevent water spots and maintain shine. Handle with care to avoid chipping or breakage, and never stack glasses when storing. Store upright to prevent distortion of stems and maintain stability. Avoid extreme temperatures, such as freezing or sudden temperature changes, to prevent cracking. Use a gentle grip when holding stems to prevent breakage. Do not use in microwave or dishwasher, as heat and harsh detergents can damage the glassware. Periodically check for any signs of damage or wear and replace if necessary. Champagne Glasses: Hand wash with mild detergent and warm water, avoiding harsh abrasives or scrub brushes. Rinse thoroughly to remove all soap residue. Dry with a soft, lint-free cloth to prevent water spots or streaks. Handle with care to avoid chips or cracks and avoid stacking glasses when storing. Store in a clean, dry place, away from direct sunlight or extreme temperatures. Avoid twisting or bending stems, as they may weaken over time. Use a gentle, circular motion when polishing to maintain the glass's clarity and shine. Do not use in microwave or dishwasher, as this may damage delicate etchings or decorations. Hi Balls & Tumblers:  Hand wash with mild soap and warm water before initial use. Avoid abrasive cleaners, scouring pads, or harsh chemicals that may scratch or damage the glass. Handle with care to prevent chipping or breakage and avoid sudden temperature changes. Dry thoroughly with a soft, lint-free cloth to prevent water spots or streaks. Store upright to prevent tipping or rolling and avoid stacking to prevent scratching. Do not use in microwave, oven, or freezer, as sudden temperature changes may cause breakage. Avoid prolonged exposure to direct sunlight, which may cause discoloration over time. Replace immediately if glassware becomes chipped, cracked, or damaged in any way.

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Wok Care Instructions

Wok Care Instructions

For a excellent detailed guide with images, visit the site "The Woks of Life": Detailed Wok Care Instructions 

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Tajine Care Instructions

Tajine Care Instructions

To keep your tajine performing beautifully for years to come, follow these simple care instructions, before, during & after use. Before First Use Before cooking with your tajine for the first time, it should be properly seasoned. Soak unglazed tajines in water for up to 24 hours. Lightly coat the base & inside of the lid with olive oil. Place the tajine in a cold oven & heat to 150°C. Leave for 2 hours, then remove & allow to cool completely. Wash with warm soapy water before use. Tip: Only apply a thin layer of oil. If oil pools on the surface, you've used too much. During Cooking For best results: Always cook over low to medium heat. Use a simmer mat where possible to help distribute heat evenly. Layer ingredients, starting with meat, seasonings & oil. Add vegetables later in the cooking process, depending on the required tenderness. Only a small amount of liquid is needed, as the tajine naturally recirculates steam during cooking. After Use Proper cleaning & storage will help extend the life of your tajine. Allow the tajine to cool completely before washing. Washing using warm soapy water & a soft cloth or sponge. Pay particular attention to the unglazed rim to prevent grease build-up. Avoid metallic scourers, abrasive cleaners & bleach. For stubborn food residue, soak in warm water for 15-20 minutes before washing. Dry thoroughly before storing. Store the lid & base separately & allow the rim to fully dry before putting away. Important Information Some tajines are designed for cooking, while others are decorative serving pieces only. Always check your product specifications before use. Decorative tajines should not be used on a stovetop or in the oven & are intended for serving purposes only.

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Paella Pan Instructions

Paella Pan Instructions

To ensure the quality of your paella pans are upheld, follow the correct maintenance steps.  Carbon Steel Paella Pans: Initial Preparation: Before first use, wash your pan thoroughly with hot, soapy water to remove the manufacturer's anti-rust coating. For optimal seasoning, heat some water in the pan with a dash of cider vinegar. Simmer for about 10 minutes, then rinse and dry the pan completely. Lightly coat the inside of the pan with vegetable oil to seal the surface and prevent rusting. Maintenance: If rust appears, gently scrub it off with steel wool and re-season the pan by applying a thin layer of vegetable oil. Avoid leaving an empty pan over direct heat for more than a few seconds as the thin metal can overheat and develop dark spots. Carbon steel pans heat up and cool down quickly, which is ideal for cooking paella. Always ensure there is liquid or food in the pan to absorb the heat to prevent discoloration or warping. Do not pre-heat the pan empty to avoid potential damage. Enamelled Paella Pans: Enamelled paella pans require minimal maintenance. Wash them with warm, soapy water before the first use. Handle them carefully to avoid chipping the enamel, which is mostly cosmetic and won’t affect performance. By following these care instructions, your paella pans will remain in excellent condition for years of enjoyable cooking

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Copper Care Instructions

Copper Care Instructions

Wash in warm soapy water and then dry with a soft towel.When the copper is tarnished, polish with a copper cloth or use copper cleaning liquid and polish with a clean soft cloth.Do not use abrasive cleaners.Alternatively, cut a lemon in half and rub over the tarnished areas and then rise with water and polish with a soft cloth.

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Enamelware Care

Enamelware Care

To help you enjoy and care for your new enamelware, we would like to point out some of the distinctive characteristics of enamelware.The enamel surface is applied by hand. Minor surface irregularities and unfinished edges are a normal result of the metalworking and enamelling process. As with any kind of dinnerware, some scratching and dulling of the surface is likely over time.We advise: Do not scrub with abrasive materials on the enamel surfaces. Remove stains and burned-on grease with a soap-filled scouring pad or sponge. Use non-stick utensils and if using sharp-edged metal utensils with care to prevent scratching. Do not use enamelware in the microwave. Do not allow enamelware to boil dry. It may damage the surface. If enamelware should be left empty on a hot burner or in a heated oven, switch off and allow to cool slightly before adding liquid. Enamel on steel is hard and strong. But like all good ceramic materials, it will chip if handled too roughly. Use on cook top and in the oven. Dishwasher safe. With proper care this enamelware should last for many enjoyable years to come...

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Mortar & Pestle Care Instructions

Mortar & Pestle Care Instructions

Granite1. Rinse the mortar and pestle in water immediately after use to minimize staining. Granite is especially prone to staining when exposed to acidic and oily foods.2. Wash the mortar and pestle in warm water, using a clean dishrag and mild washing up liquid or soap. Unscented is best, because scented liquids and soaps can leave a perfume residue on the mortar and pestle that could transfer to food. Use an abrasive dish sponge to remove stuck-on food.3. Rinse the mortar and pestle thoroughly in warm water to remove soap residue.4. Dry the mortar and pestle with a clean cloth to prevent water stains from forming on the granite.Marble1. Wipe away any residue left from previous grinding with a clean paper towel. Pay special attention to any carved nooks and crannies on your pestle’s handle.2. Treat any stains from grinding deeply colored or very oily ingredients by dabbing them with a paper towel soaked in lemon juice or white vinegar. Do not allow the acid to sit on the stain.3. Squirt a little bit of mild dish soap on a damp sponge or washcloth and rub it gently all over the pestle as well as on the inside and outside of the mortar.4. Rinse the mortar and pestle in warm water until all of the soap has been removed. Make sure to rinse the inside of the mortar and the grinding end of the pestle especially well because soap residue can affect the flavor of whatever you grind next.5. Dry your mortar and pestle thoroughly with a clean dish towel, or lay them out on a folded dishtowel to air dry.Tips & Warnings Scrub your mortar out with dry rice to remove stubborn stains without using harsh abrasives.  Do not soak your marble mortar and pestle in any type of acidic liquid or harsh chemical or you may damage the stone.

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